Cable fun, part two!

Well, about a week ago, I made this post about my experiences with trying to get my cable bill issues resolved. It's a good thing I didn't hold my breath, since they still haven't posted the payment to my account. The rep that I talked to the second time on the phone did not call me back (surprise!), so yet again I had to wait till I got in to work to find out what was going on. I spoke with another representative that was very friendly, and she asked me to send her some information and she would see what she could do to get it resolved. Being that at this point I was tired of playing the game the *right* way (I had gone into pending disco again), I spoke with someone that I know that is working to get the problem resolved. I know that it is the back way, but what to do? At least I get to let this person know that the second rep did not live up to her promise of calling me back.

Ah well. I still love my cable services. I generally don't have a problem, and this wouldn't have been a problem if I hadn't used the old account number in the first place. I only had a bad experience with one of the three people that I talked to, so go figure. I guess it's the luck of the draw.